LM

Lan Ma

马兰

Global HRBP @ ClassUp | MSc Social Policy, UCL

📱 (+86) 151-0100-0075 📧 malan201909@outlook.com 💼 LinkedIn

A Master's graduate in Social Policy and Social Research with over four years of HR work experience. Possesses extensive collaboration experience through involvement in thousands of interviews, along with demonstrated expertise in activity planning, operations, and company-wide training programs. Dedicated to producing research that bridges theory and practice, and eager to pursue interdisciplinary and challenging doctoral studies.

Work Experience

Global HRBP

ClassUp (Global Educational Tutoring Platform)

Jun 2023 - Present
  • Conducted 1000+ English interviews to recruit qualified U.S. sales team and formed Philippines customer support team
  • Established probationary period management system, performance improvement plans, and promotion management systems
  • Designed leadership training programs to empower front-line team leaders
  • Received Outstanding Contribution Award (Dec 2024)

Talent Development Manager

ZEKU Technology (OPPO's Chip Design Company)

Mar 2021 - May 2023
  • Designed new college graduates development system, led 7-member team to conduct 1-on-1 interviews to identify high potentials
  • Organized CXO roundtable activities, providing fast promotion channels for high-potential NCGs
  • Managed full-cycle online general skills training; reduced English training costs by 50% and tripled coverage
  • Received Thumbs Up Honor (Sept 2022)

Education

University College London (Institute of Education)

MSc: Social Policy and Social Research (Distinction)

Sept 2019 - Dec 2020

Core Modules: Comparative Social Policy, Social Problems and Intervention, Advanced Qualitative Methods, Introduction to Regression Analysis, Impact Evaluation Methods

Huazhong Agricultural University

LLB: Social Work (GPA: 3.84/4, Top 2/82)

Sept 2015 - Jun 2019

Outstanding Graduate (2019)

Research Experience

Farmers and Land – 60 Years of Farmers Making Livings on Land

Investigator | Aug - Oct 2018

Central China Normal University Rural Survey Project. Conducted oral history interviews with villagers in Gezhuang Village, Shandong. Investigated agricultural cooperative movement history (Land Reform to 1958). Organized audio-video records for rural investigation.

Elderlies' Remarriages and Community Development

Project Leader | Nov 2016 - Jun 2018

Successfully applied for Student Research Fund (SRF). Led 4-member team to study elderly remarriage issues in urban and rural China. Conducted community work with widowed elderly in Xiyuan Community, creating friendly and interdependent community atmosphere.

Skills

HR Management Recruitment & Interview Training Program Design Leadership Development Social Policy Research Qualitative Research SPSS Data Analysis Excel Modelling Adobe (PS, PR)

Awards & Honours

Outstanding Contribution Award, ClassUp

Dec 2024

Thumbs Up Honor, ZEKU

Sept 2022

Outstanding Graduate, Huazhong Agricultural University

Jun 2019

Honourable Mention, Social Work Skills Competition

Dec 2017

Social Practice Talent, College of Humanity and Law

2016-2017

Academic Excellence 2nd Prize, HZAU

2015-2016

Extracurricular Activities

Secretary-General, Student Union (HZAU) Museum Docent (HZAU) Actress, Insect Awaken Drama Club Project Leader, "Warm Winter" Volunteer Program

Additional Information

Languages: Mandarin Chinese (Native), English (Fluent)

Computing: Excel Modelling, PowerPoint, SPSS, Adobe (PS, PR)